Marketing Ideas from Cracker Barrel
It pays to keep your eyes open when you’re surfing the web or out and about because sometimes the best marketing ideas come from businesses outside your own industry.
I was at Cracker Barrel last night after the local Glazer-Kennedy chapter meeting and after checking out, and a sign near the registers caught my eye “Audio Books for $3.49.”
When’s the last time you saw an audio book for less than $5?
Turns out, its a rental program. You pay full price for the audio book, then when you return it to any Cracker Barrel location, they subtract $3.49 for each week you had it and refund the rest.
It’s brilliant because the restaurant benefits three ways…
- Returning it requires another visit to Cracker Barrel–upping the number of repeat customers within a relatively short time frame.
- For all those who never follow through with returning it, so the restaurant makes a tidy little profit because they get the money up front.
- But knowing they could return it and get everything but $3.49 back entices many people who otherwise wouldn’t have paid $25 or so for an audio book.
While I’ve seen similar ideas with DVD’s, audio books are a great fit for their market–which probably includes a lot of traveling retirees and families who may not have DVD players in their cars.
And of course, it’s super easy for the restaurant to manage since they don’t have to hassle with late fees.
Obviously, this particular idea works best for businesses with a physical location. But every business owner should think about–
- How can you drive customers back to your website shortly after purchase?
- Can you use a a low “trial” price to encourage more customers to buy–and leverage the fact that people are more likely to NOT take action than to take action?
(In a completely above-board, fully disclosed way, of course).
Posted: July 24th, 2009 under Savvy Marketing.
Comments: 3
Comments
Comment from marketingwizdom
Time: August 5, 2009, 4:03 am
Great idea here: Marketing Ideas from Cracker Barrel http://tinyurl.com/n93wuc
This comment was originally posted on Twitter
Comment from WarrenEsdaile
Time: August 5, 2009, 6:12 am
Great example! This is idea adaptable to many different businesses and situations.
It reminds me of the “free trial, just pay $20 postage- return in 30 days if not satisfied” of TV adverts.
Comment from admin
Time: August 5, 2009, 10:11 am
$20 for postage?! I’d think people would have a fit about that unless it was something pretty big! But yes, anytime you can take all or most of the risk away for the buyer, the more you’re going to sell.
You hit it right on the head–this idea is adaptable to many types of businesses. Often the best ideas come from businesses in other industries, you just have to take a little time to brainstorm how to make it work for you.
Thanks for stopping by!
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